ASTEC SAFETY-Lloydminster is seeking an energetic & positive team player who will go out of their way for customers and team mates to reinforce ASTEC SAFETY's value proposition to our unbelievable customers. As a leader in the industrial safety training and equipment business, growth and continued success has opened the door to bring another dedicated professional to TEAM ASTEC.
You will be the first contact for our industrial safety customers as they seek just the right services for their corporate and individual safety needs. Working with a team of top professionals, we come alongside a broad cross-section of customers with unique requirements and a demand for special solutions to create the safest workplaces in the region.
Serving your internal customers (ASTEC Team Members) so they can deliver ASTEC SAFETY excellence to the marketplace is what our Administration Team is recognized for. If you take pride in team accomplishments, then this job is for you.
You will work closely with our customers, under the direction of the Team Lead, Shop Services, Rentals & Sales, to care for the foundation upon which the team achieves success. Often multi-tasking, you will have a proven ability to shift gears as priorities are re-defined. If you excel in a fast paced, high energy, team-based environment, we would like to talk to you at ASTEC SAFETY-Lloydminster.
Key Job Responsibilities:
- Co-ordinate incoming queries for safety services, rental equipment, and retail product sales, both via telephone and email.
- Become well-versed in internal processes, customer data entry and safety records, supporting the Shop Technicians and Specialists to deliver unmatched service excellence.
- Liaise with equipment manufacturers and service partners to deliver safety services to firstly, our direct customers, and secondly to provide support to our growing branch network.
- Provide on-going support for daily accounting functions to enable orderly business interaction with our customers doing business with the Safety Services Department.
- With training provided by ASTEC SAFETY, participate on the team that delivers Wellness Services, that include; Respiratory Mask Fit Testing, Hearing Testing, and Hearing Protection Fit Testing services.
- Administer internal compliance with COR safety program, as it relates to the Safety Services area and activities, as assigned.
- Co-ordinate on-going business communication with customers to facilitate scheduled service, follow-up during and after work is completed that exceeds their expectations.
- Work on special project teams to deliver new functionality, service options and processes to better achieve business goals.
- Regularly contribute content for our social media activities on Facebook, Twitter, corporate website, and in-branch customer information display units.
Skills or Expertise Required:
- Knowledge of safety services, fire extinguishers, fall protection, PPE, gas monitors, would be beneficial.
- Working knowledge of MS Office or Office 365.
- Experience with Sage Simply Accounting would be a definite asset.
- Experience in Shipping, Receiving and/or Procurement/Purchasing would be advantageous.
- 2-3 years referenceable experience in a sales, service, rentals, or office environment in an administrative capacity, and/or as an industrial safety professional.
- Work requires periodic physical demands that include lifting (50 lbs) and standing to complete service duties in an industrial shop environment.
- Preference will be given to applicants with a referenceable track record of success in a team-based environment.
Job Type: Full-time (40 hours/week)
Compensation: $44,000.00-$49,000.00 per year
+Comprehensive Benefits and Vacation Program
+Employee Group RSP Matching Program
+Annual Team Bonus Program
ASTEC SAFETY Inc. offers a positive workplace culture. We prefer to develop our team members and promote personnel from within the company whenever possible.
Thank you for your interest in ASTEC SAFETY. Only those applicants considered for an interview will be contacted.
Job Posting is open for application/resume submission until September 27, 2023.
Please submit your Resume and Cover Letter by email to:
Manager Administration
ASTEC SAFETY Inc.
cmulligan@astecsafety.com
